Privacy policy
This Privacy Policy describes how shop.mossandfog.com (the "Site", "we") collects, uses, and shares your personal information when you visit or make a purchase from the Site.
Information we collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the pages and products you view, what sites or search terms referred you to the Site, and how you interact with the Site. We use this to load the Site accurately and to understand how visitors use it.
When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. We use this to fulfill your order, process payment, arrange shipping, send invoices and order confirmations, communicate with you, and screen orders for potential risk or fraud. If you contact us for support, we keep that correspondence so we can help you.
How we share information
Our store is hosted on Shopify, which powers checkout and processes payments. You can read Shopify's privacy policy at shopify.com/legal/privacy. We also use standard analytics to understand how the Site is used. We may share personal information to comply with applicable laws, respond to a lawful request, or protect our rights.
We do not sell your personal information.
Marketing
If you join our newsletter, we'll email you about new products and shop news. Every email includes an unsubscribe link, and unsubscribing is immediate.
Cookies
We use cookies necessary for the store to function (cart, checkout, login) and cookies that help us understand how the Site is used. You can control cookies through your browser settings, though blocking some may affect how the store works.
Your rights
If you are a resident of the European Economic Area or the United Kingdom, you have the right to access the personal information we hold about you, to have it corrected or updated, or to have it erased. If you are a California resident, you have the right to know what personal information we hold about you and to request its deletion. To exercise any of these rights, email us at admin@mossandfog.com and we'll take care of it.
When you place an order, we retain your order information for our records unless you ask us to erase it.
Changes
We may update this policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact
Questions or concerns: admin@mossandfog.com, or by mail at Moss and Fog, 1030 SE 56th Ave, Portland, OR 97215, USA.
Last updated: August 2026